Policies and Procedures

Our Methods, Systems, Procedures and Policies

Transparency, accountability, and excellence drive us to create better outcomes and futures for Kent County families.

WMPC Program Operations Manual

November 2023

WMPC Utilization Management Manual

April 2023

WMPC Network Management Manual

April 2023

WMPC Risk Prevention and Management Manual

June 2023

WMPC Financial Operations Manual

2023

WMPC Performance and Quality Improvement Manual

2023

Client Rights and Responsibilities
Confidentiality of Client Information and Privacy Policy

April 2023

Client Grievances

April 2019

Network Provider Application